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Note: Ideally, in “Order expedition”, there should be no cards. Every card that was issued, should be sent/given to its holder and the expedition should be confirmed. |
♻️ Order Return
There may be a situation when, for any reason, an already sent ID card order is returned to you, you can mark it as returned in the administration. It may happen that, for example, the customer does not accept the letter or has given the wrong delivery address. The button through which the order can be marked as returned will appear automatically in the status of the order Sent (i.e. the card has been issued and the shipment has been confirmed in Online Ordering)
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