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COURSE DESCRIPTION

In this course you will learn how to set up Online Ordering Form for your country, your Card Issuers and Partners.

You will learn about all options of Online Ordering Form. Also you will be able to personalize Online Ordering Form for your Card Issuers and Online Ordering affiliate partners.

As prerequisities to this course, please take a look at our other courses “Introduction of Alive Platform”, “Ways of issuing cards” and “How to understand Serial Ranges

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  • First Name – your first name

    Surname – your surname

    School – schools from NCDB should already be imported into Online Ordering Form, so write only a portion of your school’s name or its address and the system will offer you the selection.

    Date of Birth – select day, month and year of your birth from three drop-down menus.

    National ID Number – number of your ID
    Gender - you can select from “Male” or “Female” or “Other”

    Photo – the photo serves for visual identification of Card Holder. The photo should be larger than 300×360 px. Your face should be in the centre. The best practise is to upload .jpg photos. You shouldn’t wear sunglasses, hat etc. In most countries, it is not acceptable to upload black&white photos. After uploading your photo, a rectangle with dashed outline appears. Moving the rectangle, you can define which part of the photo will be printed on your card.

    E-mail and Phone Number – these personal details are mandatory. When the order is incomplete or if there is some problem for example with the photo, ISIC team will contact you.

    Documents – in most cases, you have to add Confirmation of student/teacher status and Identity Document. It is defined in NCDB, whether those documents are mandatory or optional (see later).
    PDF files with watermarks and electronic signature are supported.

Note

Important note: Across the ALIVE Platform, support for Japanese and Arabic fonts is supported. It is possible for example to put some Japanese/Arabic text into Online Ordering and after the order is approved and exported into NCDB, the text can also be printed in Batch Card Printing, using the corresponding alphabet and character set. The card holder's first and last name must always be in Latin characters.

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Important: If you run orders in Online Ordering via the partner form, don't forget to choose your partner when setting up voucher codes.

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