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COURSE DESCRIPTION

The course clarifies the concept of working with agreements given by customers during their customer journey throught the ALIVE Platform and the ALIVE app.

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The agreement with processing of personal data for creating and saving the ALIVE Profile must be granted before a customer completes the journey through creating his/her ALIVE Profile. This agreement is mandatory.

+ sem obr. Printscreen z mobilky

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Validity of this type of agreement isn’t time restricted. Once granted, ALIVE Profile agreement is granted until a request for its revocation is sent.

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2/ Customer asks you to revoke agreeement for his/her ALIVE profile

Mají řešit sami? Nebo psát GTS? – musíme si sami interně dospecifikovat.

3/ Customer asks you to revoke his/her mandatory agreement

Mají řešit sami? Nebo psát GTS? – musíme si sami interně dospecifikovat.

2/ After your marketing mailing, customer doesn’t want to receive any future marketing e-mails

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