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COURSE DESCRIPTION

In this course, you will learn how they work and what the order states mean. Order status differs in NCDB and Online Ordering. Order statuses are linked to the path they were ordered.

The sending of emails from the Online Ordering and Marketing Manager, which must be set separately, has a connection to the status of orders.

As prerequisities to this course, please take a look at our course about “Online Ordering” and “Marketing Manager

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Note: If the export is unsuccessful (eg due to duplication of orders, diacritics in the email address or other reason) an error 500 will appear during the export - you will see the order in the NCDB in Draft status (in this case contact support@gtsalive.com)

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Note: If only one plastic card is needed in the virtual card order, the order will be in the

Status
titleIN PRODUCTION
state until the plastic card is printed and processed.

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Note:This email must be active - this is a template ORDER SENT TO CUSTOMER in this email is not information about the card number only about the method of delivery. eg delivery to school or address. Information about the card number is sent in a separate email from the Marketing Manager.

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