Posted on 24. May 2019 by Lukas Vit

The 12th issue of the ALIVE Platform bulletin was just published! In this bulletin, you can read about all new features which come to life with next release of the ALIVE Platform, as well as about the upcoming ISIC Event in Thessaloniki, where you can meet us and discuss your needs for new functionalities.

View Bulletin

Migrating onboarding emails for NCDB Issuers into Marketing Manager

Posted on 23. August 2019 by Lukas Vit

Welcome to our first blogpost where we want to inform you about upcoming changes in the ALIVE Platform!

This post can be useful for all countries, where the automated emails are sent for cards issued through NCDB. For approximately last 2 years, these emails have been sent by an external script, which worked really fine, but the possibilities of email customization were kind of limited. When you wanted to activate the automated emails for new Card Issuer, you just informed us about it and we added this Card Issuer into the list.

However, during this autumn, our plan is to migrate these automated emails into Marketing Manager, where you have better overview of sent emails, you can customize the email templates, make your own structured campaigns etc.

As the number of Card Issuers that currently use the script is relatively high, it takes some time to move them all into Marketing Manager.

This is our plan how the migration should proceed:

1/ In Marketing Manager, we will prepare everything for the migration for your Card Issuers.

2/ As a next step, we will contact you, describe the settings in Marketing Manager to you, so you can check everything is set up correctly.

3/ When we receive your confirmation that you understand the whole process, the old script for your Card Issuers will be switched off and the emails sent from Marketing Manager will be activated.